Zuper Announces Growth, Fueled by Adoption of Its Platform for Modernizing and Scaling Field Service Organizations

Recognized by G2 as the Mid-Market Category Leader for Field Service Management Software

SEATTLE, June 21, 2022 /PRNewswire-PRWeb/ — Zup, a leading provider of solutions to scale and modernize fast-growing field service organizations, today announced its YOY ​​milestones. In the first half of 2022, Zuper experienced significant growth with big customer wins, partner integrations, and platform innovations. by Zuper $19M funding since the beginning of the year has enabled it to make strategic hires and accelerate product development, marketing and sales.

Companies employing a variety of field service workers (full-time, contract, on-demand) are under pressure to modernize their operations, effectively manage remote workforces, and provide better experiences for their customers. The need to optimize return on investment in field service management is amplified by the current macroeconomic climate, where businesses are facing higher costs for gas, labor and materials.

Zuper’s powerful field service management solution addresses this need and enables its customers to scale their business and deliver a seamless, on-demand customer experience. Zuper’s core strength is the flexibility and versatility of its platform, an unparalleled commitment to service and support, and customizable integrations with countless other productivity tools businesses already use (CRM, ERP, project/process management).

Zuper’s success is underlined by extremely high customer satisfaction. The company was named by G2 as High Performer and Momentum Leader of Winter 2022taking the top spot for mid-sized FSM vendors based on customer reviews.

“We are making great strides to emerge as a market leader in the growing field service industry with companies looking to grow and scale their operations,” said Anand Subbaraj, CEO of Zuper. “Modern field service companies need solutions that automate workflows to increase bookings, optimize team utilization and drive customer satisfaction. Zuper drives tangible results for our customers, like in demonstrates our G2 recognition based on customer reviews. All combined, we have significant market tailwinds at our back that will accelerate momentum for us, our customers and our partners.”

Highlights of the first half of 2022 include:

Company growth and milestones

  • Increased its global customer base by more than 50%, securing TRIM and Origem

  • Extended relationship with IKEA

  • Exceeded 13,000 total active platform users

  • Launch of a new logo and a new brand identity

Customers using the Zuper platform:

  • Generated over 10,000 invoices with a combined value of over $20 million

  • ~600,000 jobs completed each month

  • Processed over 350 million API calls this year

Revenues and financing

New innovative products

  • Automated dispatch and routing

  • Smart, on-demand customer communication

  • Remote Support

  • Consumer finance

  • Hybrid and on-demand workforce management

  • online reputation management

New product integrations

  • HubSpot CRM

  • Field Nation

  • Wisdom

  • center ring

  • Microsoft Dynamics

Zuper Team

About Zuper
Zuper enables fast-growing service businesses to scale and modernize with the industry’s most comprehensive, flexible, and customizable field service management solution. Zuper’s platform seamlessly integrates with industry-leading apps and CRMs and comes with personalized support, plus robust reporting and analytics. Thousands of users around the world rely on Zuper’s automated workflows to enable field staff collaboration and provide their customers with the best possible experience. Founded in 2016, Zuper Inc. is headquartered in Seattle with offices at India and the Middle East. Learn more about https://zuper.co/.

Media Contact

Pierre MoranIndicate Media, 347-880-2895, [email protected]

SOURCE Zuper

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