Watermark Residential named one of the top companies in the 2021 ORA ™ Power ranking
Ranking lists top rated property managers among 123,000 properties nationwide
INDIANAPOLIS, August 3, 2021 / PRNewswire / – Residential Watermark, a wholly owned subsidiary of Thrift thrift and one of the nation’s leading multi-family developers, today announced that it is among the Top 25 Companies for Online Reputation in the 2021 ORA ™ Power Division Rankings, published by Multifamily Executive and developed by J Turner Research. Watermark Residential was ranked among the top 25 companies in Division IV, which groups management companies with 2,000 to 9,999 units.
“We have always taken our reputation and online service to our current and future residents very seriously,” said Clint Garrison, Director of the Watermark Residence Experience. “Even given the challenges of social distancing and other restrictions over the past year, we have always worked to maintain our high level of service, and we are honored that our potential residents have recognized this through their online reviews. “
Introduced in 2019 by J Turner Research, the ORA Power Ranking Division is designed to recognize management companies that manage more than 2,000 units for online reputation management excellence. Businesses are ranked based on their Online Reputation Assessment Score (ORA ™), the multi-family industry standard for measuring and comparing the online reputation of a property or business.
The ORA Score is an aggregate compilation of a property’s ratings from various review sites. Each month, J Turner Research monitors online reviews of over 123,000 properties nationwide. A unique score based on a scale of 0 to 100 is assigned to each property using a statistical model. Watermark’s ORA score of 83.18 was well above the division’s average ORA score of 66.18.
Aimee O’Connor, Senior Vice President of Property Management at Watermark, added, “Today, a positive online presence is essential to any multi-family business rental efforts. The ORA ranking reflects that Watermark is not only among the best in the country in online reputation, but, most importantly, that we are among the best in delivering a superior experience to our potential and future residents. “
About Residential Watermark
A wholly owned subsidiary of Thompson Thrift, Watermark Residential is a national leader in the development, construction and management of high-end multi-family communities. Since its founding in 2008, Watermark has grown into a nationally recognized multi-family development and residential management company. Watermark Communities embody the company’s commitment to quality and value, while demonstrating meticulous attention to detail. The company has developed more than 13,000 units in 14 states. With in-depth knowledge of each market entered and a methodical vision, Watermark takes pride in developing communities that provide residents with a luxurious and convenient lifestyle. For more information, please visit www.watermarkapartments.com.
About Thompson Thrift Real Estate Company
Thompson Thrift is a full service integrated real estate company with offices in Indianapolis and Terre Haute, Indiana; Houston and Phoenix. Three pillars of service are behind the success of Thompson Thrift: Thompson Thrift Retail Group which focuses on core business development, Watermark Residential which focuses on high end multi-family communities and Thompson Thrift Construction, a construction company. full service. Through these business units, Thompson Thrift is engaged in all aspects of acquiring, developing, constructing, leasing and managing quality multi-family, mixed-use, retail projects. and offices across the country. We are passionate about the success of our clients and strive to ensure that our projects not only meet the needs of our clients, but also the communities we serve. For more information, please visit www.thompsonthrift.com.
Marketing communications in the spotlight
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SOURCE Thompson Thrift