Sarkari hotline, “one stop shop” for public services

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New Delhi [India]May 28 (ANI / PNN): Post of panic in the second wave of Covid-19 on the social media platform and support for friends and relatives in an emergency, from oxygen support to the intensive care bed And a desperate phone call for emergency contacts got us right. Understand that you need to be within reach of your important healthcare professionals at all times.

This is where B2C startups like Delhi-based Sarkari Helpline come in to fill the void. He played an important role in providing all important contacts for government officials and departments, making it easily accessible from anywhere in the country.

In 2020, a young entrepreneur named Vaibhav Mishra founded the company with the vision of alleviating emergencies by wandering around for important contact information and contact details for government officials and departments.

Vaibhav came up with this idea with the aim of creating an easy-to-use electronic directory platform that fulfills the citizen-centric desire to be an authentic, reliable, accessible, and content-rich window information distribution system. . It was. In a very short time, he bridged the gap between government and the general public.

The single source is the gateway to the contacts of the office of the president, vice president and prime minister. In addition, the platform has access to ministers, ministers of state (independent), ministries, parliamentarians of Rajya Sabha and Lok Sabha, educational institutions and hotlines for various states.

Vaibhav is a media and communications expert with experience working in various public relations and communications industries. He holds a BA in Journalism and Art from Makhanlal Chaturvedi University.

After the pandemic, the Sarkari helpline helped provide important health updates on its website. It has also proven to be an effective tool for those recording a pandemic situation. Those looking to register expert opinions on vaccine dosages (by age), availability of centers and viral infections should access the platform to get all the important information.

The B2C business portal has a special ‘Covid Care’ section where you can share articles from doctors, stories, videos and experiences related to Covid-19. This is a bilingual section in Hindi and English.

A 27-year-old entrepreneur said on a trip: “I started working in 2014, and the following year as a personal assistant (to an MP. While working as a PA, various ministry officials, civil servants, policemen, MCDs. I had to meet, and other senior officials. “” Most of the time I saw people approaching us with problems, but I have to look on the Internet because my contacts are not available. “It was not until 2020 that the idea of ​​designing a platform that would serve as a gateway for government officials and all important contacts in various departments was clicked in Vibehaf’s mind.

“Finally, I launched my own startup. So far, I have had an overwhelming response across the country, ”Vaibhav said.

He added that people often find it difficult to get information from the internet due to various issues. Therefore, he also provided helplines on his platform to resolve the crisis.

The founder of Sarkarihelpline added: “I have seen many families infected with Covid looking for information on social media platforms: Facebook and Twitter, but there is no guarantee that they will get the correct one. But now, through my portal, I have helped desperate people in such difficult times. “This startup also provides information on various social protection systems updated at central and state level. I go. In a short time, it has become an asset to the general public of the country, further accelerating its reach for better causes.

The platform seems to have come a long way in meeting the coveted demands of the general public to connect with managers of necessary equipment.

Anyone can contact for help through various social media platforms such as Twitter (@sarkarihelpline), Facebook (Sarkarihelplineoffcial), and Instagram (SarkariHelpline). This article is provided by PNN. ANI is not responsible for the content of this article. (ANI / PNN)



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