Home Care Pulse Merges Brands to Help Home Care Agencies Overcome Caregiver Shortages


Given the current challenge of caregiver shortages, what was once treated as three separate processes must be treated as one unified process.

The three main tools of Home Care Pulse – Experience Management (formerly Experience Surveys), Training (formerly In the Know) and Reputation Management (formerly Review Manager) – are combined into a unified platform to facilitate synergy between these processes – the first Care Intelligence platform of its kind.

While there is no quick fix to solving caregiver shortages, there is a long-term solution: earning a reputation that will inspire caregivers to come to you. Establishing a job brand is key to generating more caregivers and each of Home Care Pulse’s three tools play a vital role in this process.

These three areas cannot be tackled in isolation or without coordination among team members. They need to be cohesive efforts that work together.

“We want to help agencies be the best employers in their field, but we can’t do that without emphasizing the importance of creating a continuous cycle that helps agencies understand, improve and grow their business,” said Erik Madsen, CEO of Home Care Pulse. “We have found that there are agencies that are successful at recruiting using these tools in tandem, and we would be remiss if we neglected to share how it helps agencies overcome one of home care’s biggest problems – the shortage of caregivers. ”

The changes to the Home Care Pulse brand are representative of this unified system and way of thinking. To learn more about how these three tools work together, visit https://www.homecarepulse.com/care-intelligence.

About Home Care Pulse:

Home Care Pulse is the home care industry leader in experience management, performance benchmarking, caregiver training and reputation management. On behalf of home care agencies across North America, Home Care Pulse surveys more than 300,000 clients and caregivers, and offers training to mobilize, retain and improve the results of post-acute care agencies. Home Care Pulse also provides tools for agencies to monitor, improve and generate more reviews online; conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America; and administers the annual Best of Home Care Awards to agencies with the highest scores for client and caregiver satisfaction. For more information visithttps://www.homecarepulse.com/.

Press release contact:
Todd austin – COO, Home Care Pulse

[email protected]

SOURCE Pulse Home Care

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